Shipping & Returns

Shipping & Returns

All orders will be shipped only after payment has been cleared. Returns for bullion products are accepted at our bullion "buy" prices and based on current market price. Precious Metals prices change every day due to high volatility. Product is shipped by courier of our choice based on your destination. All shipments are fully insured. If bullion product is lost or stolen we will issue full refund or product replacement if possible. Depending on the size of the order it may take upto 2 weeks to issue a refund or replace product. This time is required by courier to complete their investigation. Normal time in transit is 2-5 business days within Canada and 5-10 business days to USA. Normal handling time is 2-3 business days. Some PayPal (Credit Card) orders may require extensive verification and can delay shipping your order for upto one month. We can cancel the order, if we run out of stock with specific product.

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